Apple Repairs and Warranties

Posted on: June 4, 2015 in Hardware, Repairs, Warranty

All Apple hardware comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support. To extend your coverage further, you can purchase the AppleCare Protection Plan or AppleCare+. Warranty repairs must be performed by an Apple Authorized Service Provider. Out of Warranty repairs can usually be performed by any computer repair shop.

apple-devices

Apple Repairs

Apple computers are some of the most complicated computers for technicians to repair. Here is a list of how Apple makes it hard to repair some of their devices:

  • Adhesives: They used adhesives instead of screws to piece together some of their parts.
  • Tiny screws: When they aren’t gluing pieces together, they use tiny, fragile screws.
  • Proprietary screws: If tiny screws weren’t bad enough, they use screws that require specialized tools to remove.
  • Proprietary components: Some of the internal workings on Apple products use specialized parts that can only be obtained from Apple.
  • Soldered RAM: In most computers, memory is one of the easiest components to upgrade. Apple, on the other hand, sometimes solders the RAM to the motherboard so that upgrades are impossible once it leaves the factory.
  • Fused displays: Apple will also fuse displays into a single unit, making it impossible to repair without replacing the whole unit.
  • Soldered connectors: In some Apple devices, they have gone as far as to solder connectors to the motherboard. If one device on the connector goes, it will usually require replacing the entire board.

Did you know?

Having a computer repair shop that is not part Apple Authorized Service Provider Program can void your warranty or AppleCare plan. There are computer shops in Ocala that claim to be Apple Authorized Service Providers, but there are currently no providers in the Ocala area.

You can search for an Apple Authorized Provider through this website: https://locate.apple.com/

You can also search for Apple Certified Technicians through this website: https://i7lp.integral7.com/durango/do/pr/prSearch?ownername=apple

Some computer shops claim to be Apple Certified and have many excuses to why they are not listed in Apple’s directory. If they are NOT listed, they are NOT part of the Apple Authorized Service Provider Program or Apple Certified Technicians.

At the time of writing, CM PC Repair is NOT an Apple Authorized Service Provider, but we do perform out of warranty repairs on most Apple Desktops and Laptops.

 

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